Refund and Cancellation Policy
At Goa Bungy Jump, we strive to provide you with a safe and thrilling adventure. We understand that plans may change, and we aim to accommodate your needs. Please take a moment to familiarize yourself with our refund and cancellation policy.
- To secure your bungy jump experience, full payment is required at the time of booking.
Cancellation by Participants:
- Cancellations made more than 48 hours prior to the scheduled jump time will receive a full refund.
- Cancellations made within 48 hours of the scheduled jump time are non-refundable.
- If you need to reschedule your jump, please inform us at least 48 hours before your original booking. We will make every effort to accommodate your request, subject to availability.
Cancellation by Goa Bungy:
- In rare circumstances, such as adverse weather conditions or technical issues, we may need to cancel a jump. In such cases, you will have the option to reschedule or receive a full refund.
- If you do not arrive at the designated jump time without prior notice, it will be considered a no-show, and no refund or rescheduling will be provided.
- Refunds, if applicable, will be processed within 10 business days using the original payment method.
- All refund requests must be made via email or phone and should include your booking details.
- Our refund and cancellation policy is subject to change, so it’s advisable to review the latest policy when making a booking.
We aim to provide you with a safe and memorable bungy jumping experience. If you have any questions or require assistance regarding our refund and cancellation policy, please don’t hesitate to contact us. Your adventure with Goa Bungy Jump awaits, and we look forward to welcoming you!